In my last post about Hassenzahl?s model, we looked at how users assign attributes to the product or service experience. These attributes differ from user to user, and hence each user has an unique experience with the product/service. As the graphic shows, the model suggested that user experience is actually a result of these attributes [...]
Source: http://feedproxy.google.com/~r/upsidelearning-blog/~3/jYrYRzrupGw/
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